Canna Care Wellness Return & Refund Policy
Due to the nature of wellness and hemp-derived products, all sales are final at Canna Care Wellness.
Final Sale Products
All CBD and hemp-derived wellness products are non-returnable and non-refundable, including but not limited to:
- CBD tinctures, gummies, capsules, and edibles
- Topicals, balms, salves, and creams
- Any ingestible or personal-use wellness item
We do not accept returns or issue refunds based on taste, effectiveness, or personal preference.
Defective or Incorrect Items
If you receive a product that is defective, damaged, or incorrect at the time of purchase, please notify us within 7 days of purchase.
- Products must be unused and in original packaging, when applicable
- With verification, we may offer a replacement or store credit at our discretion
- Refunds to the original payment method are not guaranteed and are reviewed on a case-by-case basis
Non-Returnable Situations
Returns or refunds will not be issued for:
- Opened or used products
- Products damaged due to improper storage or misuse
- Dissatisfaction with flavor, effects, or results
Proof of Purchase
A valid receipt or proof of purchase is required for any return or replacement request.
Additional Information
All CBD products sold by Canna Care Wellness are intended for wellness use and comply with applicable federal and state regulations. This policy is subject to change without notice and is enforced to ensure product safety and compliance.
If you have questions about a product before purchasing, our team is happy to help.